Fulfillment & Logistics
Shipping & Delivery Policy
Last updated: August 18, 2026 | Chico's Natural Pet Market
Shipping Summary at a Glance
| SHIPPING PARAMETER | POLICY STANDARD |
|---|---|
| Shipping Cost | FREE Shipping ($0.00) on all U.S. orders |
| Shipping Region | Contiguous United States (Lower 48 states) |
| Daily Cut-Off Time | 5:00 PM EST (GMT-05:00 Eastern Standard Time) |
| Handling / Processing Time | 1 – 3 Business Days (Mon – Fri) |
| Transit / Delivery Time | 3 – 7 Business Days (Mon – Fri) |
| Total Estimated Delivery Time | 4 – 10 Business Days Total |
1. Order Processing & Cut-Off Time
All orders placed before 5:00 PM EST (Mon – Fri) will begin processing on the same business day. Orders placed after 5:00 PM EST or on weekends/holidays will begin processing on the next business day.
2. Order Handling & Transit Times
- Handling / Processing Time: 1 – 3 Business Days (Mon – Fri).
- Transit / Delivery Time: 3 – 7 Business Days (Mon – Fri).
- Total Estimated Delivery Time: 4 – 10 Business Days Total.
3. Tracking Your Shipment
Once your order is handed over to the shipping carrier (USPS, FedEx, UPS), you will automatically receive an email confirmation with a valid tracking number link.
4. Dispatch Warehouse & Support Contact
Chico's Natural Pet Market
6464 A Lincolnia Rd, Alexandria, VA 22312
Phone: +1 (202) 243-8484 | Email: support@chicospetmarket.com